Summary:

This fulltime position offers an exciting opportunity to join a team of dedicated healthcare professionals that pride themselves in providing quality patient care. The Call Center Sales Representative is responsible for answering inbound calls and converting those calls to appointments. Previous medical experience is not required but exceptional customer service skills are a must!

Essential Duties and Responsibilities:

• Advises present or prospective patients by answering incoming calls or emails
• Provide customers with product and service information
• Convert calls to appointments at a high level
• Document all call information into system
• Follow-up with callers who aren’t ready to book
• Provides quality service by following organization standards
• Maintains knowledge of company services
• Route calls to appropriate resource

Qualifications:

• Fluency in English and Mandarin Chinese required
• Prior call center or sales experience mandatory
• Prior customer service experience a plus
• Must be available to work until 7pm
• Friendly and outgoing
• Persuasive
• Persistent

Compensation / Benefits:

Earn $30K - $50K depending on experience. Our benefits package includes:

• Medical Insurance
• Vision Coverage
• Dental Insurance
• Paid Time Off
• Holiday Pay
• Sick Leave
• Laser Eye Surgery Benefits

Please email jobs@iqlaservision.com to apply.

Summary:

This fulltime position offers an exciting opportunity to join a team of dedicated healthcare professionals that pride themselves in providing quality patient care. The Front Office Receptionist performs a variety of general front office tasks and duties. Previous medical experience is not required but exceptional customer service skills are a must!

Essential Duties and Responsibilities:

• Provide a strong commitment to patient care
• Answer the telephone
• Prepare, file, and maintain all patient charts
• Patient greeting and intake
• Collect payments
• Schedule patient appointments

Qualifications:

• Fluency in English and Mandarin Chinese required
• Knowledge of Microsoft Word software; Microsoft Excel spreadsheet software; Internet Explorer; Microsoft Outlook contact management software
• Prior front office experience in the medical industry a plus
• Availability Saturdays and Sundays
• Friendly and outgoing
• Strong multitasking skills
• Minimum education High school diploma / GED equivalent
• Willingness to travel

COMPENSATION/BENEFITS:

• We offer a competitive base pay + bonus. Our benefits package including:
• Medical Insurance
• Vision Coverage
• Dental Coverage
• Vacation Days
• Laser Eye Surgery Benefits

Please apply online. Calls and faxes will not be accepted. Pay will be based on prior experience, $10-$15.

Summary:

This fulltime permanent position offers an exciting opportunity to join a team of dedicated healthcare professionals that pride themselves in providing quality patient care. The Ophthalmic Technician will perform the following duties. Previous medical experience is not required but exceptional customer service skills are a must!

Essential Duties and Responsibilities:

• Take patient history
• Use Autorefractor, Magellan, Galilei, and Pachymetry
• Execute Plugs and Meibomian Expression and place contacts on patients’ eyes
• Set up equipment, supplies, and instruments in operating and exam rooms
• Hand instruments and supplies to surgeon, hold retractors, cut sutures, and perform other tasks as directed by surgeon during operation
• Put dressings on patient following surgery
• Wash and sterilize equipment and clean operating room
• Operating Room experience preferred
• Other duties as assigned

Qualifications:

• English/Vietnamese Bilingual required
• Willingness to learn and quick learner
• Friendly and outgoing
• Good communication skills
• Dependability / punctuality
• Availability Saturdays

Benefits:

• Medical & Dental Insurance
• Vision Coverage
• Vacation Days
• Laser Eye Surgery Benefits

Please apply online. Calls and faxes will not be accepted. Be sure to note the languages that you speak in your cover letter. Pay will be based on prior experience.

Summary:

This fulltime sales position offers an exciting opportunity to join a team of dedicated healthcare professionals that pride themselves in providing quality patient care. The Patient Relations Manager will conduct appointments with potential patients informing them of different vision correction options. Previous medical experience is not required but exceptional customer service skills are a must!

Essential Duties and Responsibilities:

• Educate and counsel patients on several procedures including cataract, laser vision correction (i.e. LASIK) and other procedures
• Record examination results in charts/EMR
• Assist with patient flow, provide pre and post operative instructions to patients
• Perform initial diagnostic ophthalmic exams for the doctors
• Responsible for meeting and greeting patients both within the Center and via telephone
• Schedule patients for comprehensive examinations, eye surgery, follow-up visits and all facets of relationship management programs
• Data entry of marketing and clinical outcome data
• Discuss and implement payment plans, collect payments
• Coordinate and plan marketing communication campaigns on behalf of the practice
• Prepare, file and maintain all patient charts
• Provide a strong commitment to patient care
• Detail oriented

Qualifications:

• Minimum 2 years of sales experience
• Background in elective medical procedures preferred
• Spanish / English bilingual required
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations
• Knowledge of Microsoft Word software; Microsoft Excel spreadsheet software; Internet Explorer; Microsoft Outlook contact management software
• Minimum education college degree
• Availability on all Saturdays
• Personable and outgoing
• Trial frame training a plus
• Team player

Benefits:

• Medical & Dental Insurance
• Vision Coverage
• Vacation Days
• Laser Eye Surgery Benefits

Please submit your resumes via e-mail to: jobs@iqlaservision.com. Be sure to include a secondary language (other than English), if you have one. Training may be provided to the right candidate. Pay will be based on prior experience.

Summary:

This fulltime permanent position offers an exciting opportunity to join a team of dedicated healthcare professionals that pride themselves in providing quality patient care. The Surgical Technician will assist the surgical team before, during, and after surgery by performing the following duties.

Essential Duties and Responsibilities:

• Operating Room experienced highly preferred
• Take history for consultation, follow-up, and surgery patients
• Use Autorefractor, Magellan, Galilei, and Pachymetry
• Execute Plugs and Meibomian Expression
• Place Contacts on pts eyes
• Place equipment and supplies in operating room and arranges instruments, according to instructions
• Assist team members to place and position patient on table
• Scrub arms and hands and don gown and gloves
• Hand instruments and supplies to surgeon, hold retractors, cut sutures, and perform other tasks as directed by surgeon during operation
• Put dressings on patient following surgery
• Count sponges, needles, and instruments before and after operation
• Wash and sterilize equipment and cleans operating room
• Other duties as assigned

Qualifications:

• Certified Surgical Technician
• Friendly and outgoing
• Good communication skills
• Dependability / punctuality
• Knowledge of Microsoft Word, Excel, and Outlook
• Bilingual English/Vietnamese or English/Chinese preferred
• Availability Saturdays

Benefits:

• Medical & Dental Insurance
• Vision Coverage
• Vacation Days
• Laser Eye Surgery Benefits

All applicants applying for job openings must be authorized to work in the United States. Be sure to include a secondary language (other than English) in your cover letter, if you have one. Pay will be based on prior experience.